Customer Support:

Service - We provide 100% product service of all products we produce. Please follow the "Owner's Manual" to use and maintain your electric cart.  You can contact your local dealer for technical support, they will help you to change parts and give you suggestions.

If you still need manufacturer's help, please tell us what information you need. You can reach us by e-mail or fax. After we get your requests, our service engineers will reply you as soon as we can. Please click: "Contact us".

Necessary Information -

How to maintain tires and wheels:

• Use manufacturer specified tire pressure to best meet your golf cart. The greater the tire pressure, the easier the car will roll, but the ride becomes stiffer and the center of the tire may wear prematurely. Too much air reduces your traction as only the middle of the tire makes sufficient contact with the ground. Lower air pressure provides a smoother ride and provides more traction, but also takes more power to turn the wheels. If you go too low, then the outer edges of the tire may wear prematurely.

• Mount your golf cart tires properly and place them on the correct side of the car so that the tread appears to go forward. These tires provide great traction and if mounted properly, will channel mud and dirt to the rear outside of the tire and help to keep the tread clean from debris.

• Golf cart wheels are designed for low speeds and should not be used for high-speed highway travel. If you need trailer tires or plan to make your golf cart go super fast, use DOT (Dept. Of Transportation) approved wheels on which to mount your highway tires. Just like the tire, the golf cart wheel cannot sustain the stress of high-speed rotation under heavy load.

• With the golf cart battery charger unplugged from the golf cart and the key off, touch the positive probe of the voltmeter to the main (+) terminal of your battery bank and the negative probe to the main (-) terminal of the battery bank. This reading is what is called "battery reference voltage", which is the voltage present in your batteries while not under a load.

• If battery doesn't cut off, you may have a bad battery, which will not charge. This will cause the battery bank voltage not to rise to the specified level the circuit board in the charger has preset as the cutoff level. If the charger does not sense the appropriate cutoff voltage, the charger will continue to charge. The problem can also be caused by a bad circuit board in many automatic chargers. Generally, most automatic chargers have at least one circuit board which 'sense' through the battery bank for the appropriate cutoff voltage. The last possible cause could be a bad timer used in older manual chargers. Most of these chargers do not have a circuit, and use a manual timer instead. If the timer is bad, the charger will run continuously forever.

• Drive slowly through turns and drive straight and slow up and down slopes.

• Be certain to set the brake when coming to a complete stop.

• Never back up without looking to see what is behind the cart.

• Never shift gears while the golf cart is in motion. Never exceed the safe speed limit. Remember: golf cart safety is number one.

• Use a tow bar only when towing a golf car.

• Stop carts at all blind intersections and sound the horns before proceeding.

• Park cars in a manner that they do not impede or interfere with normal pedestrian or vehicular traffic flow on roadways, ramps or sidewalks.

• Always "drive friendly". This would ensure that your use of a cart wouldn't impede the play of others.

• Park your cart behind or beside the green, never in front, to allow players behind you to hit sooner after you've finished the hole.

• Avoid driving the golf car into the "approach" area 20 to 30 yards in front of the green.

• Stop your cart to avoid distracting a nearby player who is preparing to hit a shot.

• Never drive into yards or neighboring properties.

• Never drive a cart through standing water in fairways or any turf areas that are obviously wet.

• Never drive onto a green, collar or tee or any marked hazard.

• Never drive into any area that has been recently seeded or sodded.

• Avoid abrupt stops and sharp turns that cause skidding.

• Spread out wear-and-tear by avoiding compacted areas.

• If carts are allowed in the fairway, follow the golf cart safety 90-degree rule: Stay on the path until you come even with your ball, then make a 90-degree turn into the fairway and drive directly to your ball. After your shot, drive directly back to the path.

• Watch for special signage or other markers that direct traffic.

• Avoid driving over sprinkler heads and yardage markers.

• Don't drive carts into out-of-play areas that may be environmentally sensitive (such as wildflower patches, native grass plantings and marshes).

• Golfers with medically certified disabilities may need access to areas not normally open to cart traffic. Their golf cars are generally marked with a flag to let others know they have special access.

• Avoid pulling off the path near tees and greens.

• Keep all four tires on the path whenever possible. Do not park with tires off the path.

• Recharge your battery to a full charge. Charge it with your home charger for a couple of hours or until the charger ammeter drops near zero.

• Switch-off or disconnect any electrical accessories that draw a constant current from the batteries. An un-switched battery charge indicator or gas gauge, a radio with a clock or memory circuit. These accessories constantly draw from the battery and soon drain it of charge.

• If your car is already wired for all accessories making it difficult to cut-off power from your accessories, install a main battery cutout switch before the fuse block. This will make your job easier.

• Check the tire pressure and inflate each to 14 psi.